Terms & Conditions

1. Introduction

These Terms & Conditions (“Terms”) govern your use of the Winter Automotive website and services. By accessing our website or booking any service, you agree to comply with these Terms. If you do not agree, please discontinue use of our website and services.

2. Services Provided

Winter Automotive offers automotive servicing, repairs, diagnostics, and related vehicle care. All services are performed by qualified technicians using industry-standard practices.

Service availability may vary depending on scheduling, parts supply, and workshop capacity.

3. Pricing & Quotes

• All prices are listed in Australian dollars (AUD).
• Quotes provided are estimates only and may change if additional work or parts are required.
• You will be notified before any additional costs are incurred.
• Winter Automotive reserves the right to update pricing at any time.

4. Bookings & Cancellations

• Bookings can be made online, by phone, or in person.
• If you need to cancel or reschedule, please notify us at least 24 hours in advance.
• Missed appointments may incur a fee at our discretion.

5. Customer Responsibilities

You agree to:

• Provide accurate vehicle information.
• Ensure your vehicle is safe to operate when bringing it to our workshop.
• Remove personal belongings before service.
• Collect your vehicle promptly once notified.

Winter Automotive is not responsible for loss or damage to personal items left inside vehicles.

6. Vehicle Parts & Warranty

• New parts installed may include manufacturer warranties.
• Warranty claims must follow the manufacturer’s terms.
• Winter Automotive provides workmanship guarantees for services performed, subject to reasonable use and maintenance.

Warranty does not cover:

• Damage caused by misuse, accidents, or neglect.
• Modifications performed by third parties.
• Normal wear and tear.

7. Liability

Winter Automotive is not liable for:

• Indirect, incidental, or consequential damages.
• Loss of income, business, or opportunity resulting from vehicle downtime.
• Issues arising from pre-existing vehicle faults.

Our liability is limited to the maximum extent permitted under Australian Consumer Law (ACL).

8. Website Use

By using our website, you agree not to:

• Engage in unlawful or harmful activity.
• Attempt to disrupt website functionality.
• Copy or reproduce website content without permission.

We may update website content at any time without notice.

9. Privacy

Your personal information is handled in accordance with our Privacy Policy.
By using our services, you consent to the collection and use of your information as outlined in that policy.

10. Third-Party Links

Our website may contain links to external websites. Winter Automotive is not responsible for the content, security, or privacy practices of third-party sites.

11. Changes to These Terms

We may update these Terms occasionally. The latest version will always be available on our website. Continued use of our services indicates acceptance of any updated Terms.

12. Contact Information

For questions or concerns regarding these Terms, please contact: