Privacy Policy

1. Introduction

Winter Automotive (“we”, “our”, “us”) is committed to protecting your privacy and ensuring your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website, interact with our services, or engage with our team.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Email address
• Phone number
• Vehicle details
• Booking and service history
• Any information you submit through forms or enquiries

Technical & Usage Information

• IP address
• Browser type
• Pages visited
• Time spent on our website
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide automotive services and support
• Respond to enquiries and bookings
• Improve our website and customer experience
• Send service reminders, updates, or promotional offers (only with your consent)
• Maintain internal records and comply with legal obligations

4. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us understand how visitors use our site and allow us to improve functionality.

You can disable cookies through your browser settings, but some features may not work as intended.

5. Sharing Your Information

We do not sell or trade your personal information. We may share information only with:

• Trusted service providers assisting in website hosting, analytics, or communication
• Automotive partners involved in servicing your vehicle
• Legal authorities when required by law

All third parties are required to handle your information securely and in accordance with privacy laws.

6. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute protection.

7. Your Rights

You have the right to:

• Request access to your personal information
• Ask for corrections if your information is inaccurate
• Opt out of marketing communications at any time
• Request deletion of your data where legally permissible

To exercise these rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites.

9. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact: